This article is for tenants who live in a building where SSHnet is available.

Do I have to arrange internet myself? 

On My SSH (tab 'My accommodation') you'll read how the internet is arranged in your building. Many SSH buildings are connected to SSHnet. The information below is for those tenants living in these buildings. 

Why do I have to pay for the internet?

The monthly contribution of 4.50 euros is necessary to provide quality internet and regular maintenance, and will also be used to connect new student complexes to SSHnet.

I don't want SSHnet, can I unsubscribe?

No, unfortunately that is not possible. 

How do I know if I have SSHnet? 

Go to My SSH, tab 'My accommodation'. There you will find more information about the internet in your student building.

Common internet problems

Most tenants report the following problems: 

• I don't have internet connection
• The wifi is very slow
• The television gives an error message
• The television has a blocky picture
• I have been quarantined

To solve your internet problems (or al least, to try!), it's important to know where you're living. Below, click on the name of your building. This will take you to a page with information about and solutions for your specific situation. 

• Rotterdam: 't Leidsche Veem, Robert Baelde, Caland II, d'Blaauwe Molen, Overhoningen, Hatta, Erasmus International House and Pand de Vries.
• Utrecht: IBB laagbouw, IBB hoogbouw, Cambridgelaan, De Bisschoppen, Casa Confetti, De Sterren, Enny Vredelaan, TWC, Johanna, Mammoet, Baobab, Kariboestraat, Gansstraat, Reestraat, Amsterdamsestraatweg, Otterstraat, Biltstraat, Aurora, Zevenwouden, Miquelhuis, De Opaal, Alexander Numankade 1, Kruisstraat 101-179 and Predikherenstraat 19A. 
• Zeist: Warande
• Zwolle: Talentenplein
• Groningen: Upsilon, Winschoterdiep, Plutolaan, Libertas and Proxima

Important documents

• General terms of use
• Fair Use Policy
• Complaints procedure