This article only applies for Long Stay. Click here to find more information about the difference between Long Stay and Short Stay housing.

What's the maximum I can earn per year?

Under European regulations, tenants of our rooms and self-contained accommodations must not earn more than €49,669 per year (2025). By providing proof of your student status, we can assume that your income falls below this threshold.

Furthermore, in addition to these legal guidelines, we primarily offer campus contracts for most of our rooms and homes. These accommodations are exclusively available to students.

Which document(s) do I have to upload?

That depends on your situation: are you a student, PhD student, not a student any more or self-employed? Please have a look at this page.

Cancellation, is that possible?

You can accept multiple draft rental agreements, but please be aware of the risk. If you accept a draft rental agreement, you will enter into a legally binding agreement with us. However, in the event that you decide not to accept the offered accommodation (which we hope will not be the case!), we can charge you one month's rent. Are you deliberately accepting multiple draft rental agreements because you want to spread your chances? Then take a moment to read this page.

I accepted a rental agreement. Is it allowed to visit another introduction night / viewing?

The moment you start uploading proof of study or income, we assume you are no longer interested in other rooms and houses. You will be automatically removed from the candidate list(s).

What's the deposit? 

You do not have to pay a deposit if you are going to rent a room or house with the SSH.

Our tenants may not earn more  than €49,669 (2025) per year.

Can I sign a rental agreement before my studies starts?

Officially, you can only sign a rental agreement and live with us if you can provide us with valid proof of study. Your study should start within two months after the start of your rental agreement. However, there is one exception period where there may be slightly more space in between; when you accept SSH accommodation for the first time and the rental agreement starts between the 1st of June and the 1st of September, you may upload your provisional proof of enrolment. Please note that there shouldn't be any reservations on the document; for example passing your high school exams, officially confirming your choice of study via Osiris, etc. Educational institutions usually provide a provisional proof of enrolment after the exam results have been received. By the way: we check your proof of study each year, so in case of a provisional proof of enrolment, we do expect that you can show your official proof of study during this first check.

How to get in contact with the previous tenant? 

You’ll receive the contact details of the previous tenant in order to make arrangements regarding the key transfer. If it isn’t possible to transfer the keys amongst yourselves, we’ll let you know as soon as possible. There might be some items the previous tenant would like to sell - acquisition of these items is completely without obligation. If you’re not interested, the previous tenant is obliged to take the items and present you an empty living space.

How do I receive the keys?

You can arrange a convenient time for key transfer between yourselves. Whether it's during the day, evening, or weekend, the choice is yours. However, please ensure that you receive your keys before the start of your rental period. If the previous tenant is vacating the accommodation before the last day of their rental agreement, you may arrange to transfer the keys earlier. Please note that the previous tenant is still obligated to pay the rent until the last day of their contract, but they might be interested in reaching a mutual agreement. If you decide to proceed with such an arrangement, it is important to establish clear agreements to avoid any misunderstandings.

How many keys do I receive? 

If you’re renting a room, you’re supposed to receive at least one key from each lock. If you’re renting a house, you should receive at least two keys from each lock. Did you receive fewer keys and does the previous tenant no longer own the extra key(s)? Let us know, and we’ll make sure to sort this for you.