Pest and Vermin

This article only applies to Short Stay. Click here to find more information about the difference between Long Stay and Short Stay housing.

How to prevent (and deal with) vermin problems 

Preventing pests starts with keeping your home clean and tidy. Here are some tips:

  • Hygiene: clean regularly.
  • Food Storage: store food in well-sealed containers.
  • Waste Management: keep garbage bins closed and empty them regularly. Do not leave trash bags lying around.
  • Don’t feed animals: avoid throwing bread crumbs outside or feeding birds from your balcony or in the garden.

Who Is Responsible for Pest or Vermin Control?

Common Area
Do you see vermin in a common area? As a tenant, you are responsible for taking the first steps to address the issue. However, if you suspect an infestation, contact SSH or submit a maintenance request. When reporting the issue, include photos and a clear description of the problem. Be specific about the location and explain why you believe it is an infestation. The Property Manager/and or caretaker will assess the situation and determine the severity of the problem.

In Your Living Space
If you have vermin/pest in your own living space, such as silverfish, mice, or bedbugs, you are responsible for addressing the problem. Read on to find out what you can do. For severe issues, such as rats, cockroaches, or wasps, you can contact SSH. We will assess the severity of the issue before taking further action.

Help! I Have Silverfish

Silverfish are commonly found in damp and warm areas such as kitchens, bathrooms, and basements. Since they feed on invisible mold, proper ventilation is essential. SSH does not provide professional pest control for silverfish. Follow these steps to get rid of them:

  • Ventilation: ensure proper air circulation. Silverfish do not thrive in low temperatures and low humidity. You can also use a moisture absorber.
  • Seal Cracks and Gaps: a silverfish likes to hide under baseboards and in small openings, so seal these areas well.
  • Spray: you can buy special silverfish spray at the store. Follow the instructions regarding ventilation and repeat the treatment if necessary.

Help! I Have Firebrats

Unlike silverfish, firebrats prefer warm and dry environments with lots of paper, such as bookshelves, wallpapered areas, or spaces near heating systems. SSH does not provide professional pest control for firebrats. Follow these steps to deal with them:

  • Ventilation: good airflow can help keep firebrats under control, especially in well-insulated new buildings.
  • Paper Storage: avoid storing paper, boxes, or books in warm areas. For example, books and boxes near heaters.
  • Spray: you can buy firebrat spray at the store. Follow the instructions regarding ventilation and repeat the treatment if necessary.