Rent cancellation | room will be re-rented via viewing

This article only applies for Long Stay. Click here to find more information about the difference between Long Stay and Short Stay housing.

Below we explain how to organize a viewing of a room from the perspective of the departing tenant as well as its housemates. What else you need to arrange after terminating your tenancy can be found on this page

Step 1: dormitory receives message

The departing tenant terminates his or her rental agreement. Sometimes the end date is already in a month, sometimes there is a longer time in between. Our system automatically calculates when the dormitory should receive a message about the rent cancellation and any internal moves; which is always 30 days before the specified end date. For example: if the contract is terminated with an end date of June 1, we will ask the house May 2 if there are any internal moves.

Step 2: pass on internal moves

Do you have your eye on another (bigger or nicer) room within your home? Then this is your chance! Discuss with each other who will live where and report internal moves one at a time. Do this within 48 hours of receiving the email. Note that once an internal relocation is passed on, it cannot be undone.

Step 3: update house info and schedule viewing 

Also update the house information; the more info you provide, the greater the chance that house hunters who are a good fit for you will come along. After communicating any internal moves, fill in the date of the viewing. Without this date, we cannot advert the room - and the longer you wait, the fewer dates you have to choose from.

Step 4: room is online

The room that becomes available is advertised online. For three days, anyone registered with the SSH can apply for it. 

Step 5: candidate list

The response period closes after three days. We invite the 15 to 25 interested house hunters with the most registration time to the viewing. These interested persons can confirm their interest via My SSH. However, they may also indicate that although they are interested in the room, they will not attend the viewing. Therefore, the potential new tenant may not attend the viewing. Depending on the number of confirmations and cancellations, the dormitory will receive at least five candidates. You will receive the final candidate list with a minimum of five candidates 48 hours after the closing date. Are two rooms available at the same time in your house and is the viewing on the same day? Then the lists will be merged and you will find the same names in both rooms. It doesn't matter who you end up choosing for which room.

Step 6: selection new housemate

The viewing will take place. After the viewing, all candidates may indicate whether they want to rent the room - even those who didn't attend the viewing but are interested. If several candidates indicate this, the one with the most registration time will be offered the room. Your new housemate will of course be informed about this, accept the (draft) rental contract, provide the appropriate documents and make the first payment.

Step 7: contact with the new tenant

The departing tenant receives an email with the contact details of the new tenant. Contact each other about the key - which the departing tenant can transfer to the new tenant himself - and a possible takeover of belongings. Do you (also) have a phone key from iLOQ? Then schedule a digital key transfer via My SSH (menu ‘Rent termination’). At the scheduled time, the rights of the departing tenant will expire and the new tenant will have access. In case you do not plan a digital key transfer, the new tenant will have access from the rent start date at 00:00.